Refunds, Exchanges and Shipping Policy.

Overview – Always include an order number if possible when contacting our support team.

Our refund and exchanges policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your refund or exchange, we require a receipt or proof of purchase.

We will provide a label for returns.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us through our contact form or send us an email at support@forrestaudiosolutions.com.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us through our contact form or send us an email at support@forrestaudiosolutions.com.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Times

Most orders are delivered in 3-6 business days.

Contact us through our contact form or send us an email at support@forrestaudiosolutions.com for questions related to refunds and returns.